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Dial 211 for Essential Community Services
May 20 2011
In many states, dialing “211” provides individuals and families in need with a shortcut through...
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Calls Made From Payphones
May 19 2011
Background In order to encourage competition and the continued availability of payphones,...
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Caller ID and Spoofing
June 23 2011
Background Caller Identification, or “Caller ID,” allows you to identify a caller before you...
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Accidental 911 Calls From Wireless Phones Pose Risk to Public Safety
May 19 2011
Background Unintentional 911 calls placed from wireless phones clog the phone lines that deliver...
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Directory of Media Bureau Pages
October 18 2011
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How can I learn more about the discontinuance of telecommunications service?
March 27 2011
There are important steps for consumers and companies when service is ending. If you are a...
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Portability: Keeping Your Telephone Number When You Change Service Provider
May 16 2011
Background Under the Federal Communications Commission’s “local number portability” (LNP) rules,...
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How to File a Complaint
January 25 2013
The Federal Communications Commission regularly receives complaints from consumers on a wide...
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Cramming - Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill
May 25 2011
Background “Cramming” is the practice of placing unauthorized, misleading or deceptive charges...
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Voice Mail Fraud - Beware
May 25 2011
If you don’t change the default password on your voice mailbox, you, or your company, could be in...
