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What You Need to Know About Text-to-911
January 22 2013
Background You may have seen reports about a recent action taken by the Federal Communications...
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E911 Violations, Phase 1 or Phase 2 Implementation Requirements
June 27 2011
There are two primary methods by which to notify the Enforcement Bureau of violations by carriers...
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911 Wireless Services
May 26 2011
Background The number of 911 calls placed by people using wireless phones has significantly...
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VoIP and 911 Service
May 26 2011
The ability to access emergency services by dialing 911 is a vital component of public safety and...
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Emergency Communications
May 09 2011
Background During emergencies, the importance of our country’s communications...
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Accidental 911 Calls From Wireless Phones Pose Risk to Public Safety
May 19 2011
Background Unintentional 911 calls placed from wireless phones clog the phone lines that deliver...
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How can I learn more about the discontinuance of telecommunications service?
March 27 2011
There are important steps for consumers and companies when service is ending. If you are a...
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Where Do I Find Information About the Disaster Information Reporting System?
March 27 2011
If you need to find more information on the Disaster Information Reporting System and guidance for...
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Portability: Keeping Your Telephone Number When You Change Service Provider
May 16 2011
Background Under the Federal Communications Commission’s “local number portability” (LNP) rules,...
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How to File a Complaint
January 25 2013
The Federal Communications Commission regularly receives complaints from consumers on a wide...
