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Understanding Your Telephone Bill
May 24, 2011
Background Consumers are sometimes confused by the various charges and items on their monthly...
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Tips for Avoiding Bill Shock on Your Mobile Phone
May 24, 2011
Without automatic usage alerts, it can be hard to know when you're running up a surprisingly high...
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Surcharges for International Calls to Wireless Phones
May 23, 2011
Consumers should be aware that placing an international long distance call from your wireline...
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Consumer Information and Disclosure: Truth in Billing
March 4, 2011
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Empowering Consumers to Avoid Bill Shock
March 4, 2011
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How to File a Complaint
January 25, 2013
The Federal Communications Commission regularly receives complaints from consumers on a wide...
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Cramming - Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill
May 25, 2011
Background “Cramming” is the practice of placing unauthorized, misleading or deceptive charges...
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Call Splashing
May 19, 2011
What is Call Splashing When you place a long distance call from a public phone (a payphone, hotel...
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Unwanted Telephone Marketing Calls
May 25, 2011
Background Has your evening quiet time or dinner been interrupted by a call from a telemarketer?...
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Online Tutorials
March 28, 2011
Welcome to FCC.gov's Online Tutorials. These screencasts will walk you through certain functions...
