Portability: Keeping Your Telephone Number When You Change Service Provider
March 31, 2014 (Reviewed)
Background Under the Federal Communications Commission’s “local number portability” (LNP) rules,...
Media Bureau General Questions
May 27, 2011 (Published)
How to File a Complaint
August 9, 2014 (Published)
The Federal Communications Commission regularly receives complaints from consumers on a wide...
Emergency Planning for Satellite Carriers
February 15, 2011
Disaster preparedness and recovery planning is designed to reduce the disruption of essential...
The Dangers of Texting While Driving
May 24, 2011 (Published)
The popularity of mobile devices has had some unintended and even dangerous consequences. We now...
Protecting Your Privacy
March 31, 2014 (Updated)
Background In today’s environment where numerous entities collect and store personal information...
International Roaming: Using Your Mobile Phone in Other Countries
October 22, 2014 (Updated)
Before you travel abroad, find out if your mobile phone will work abroad. Mobile telephone...
900 Pay-Per-Call and Other Information Services
October 29, 2014 (Updated)
Due to complaints of widespread abuse involving calls to 900 numbers, or "pay-per-call" services,...
Truth About Wireless Phones and the National Do-Not-Call List
October 17, 2014 (Updated)
You may be one of many consumers who have received emails saying you're about to be assaulted by...
Public Safety Frequently Asked Questions
March 27, 2011 (Published)