Frequently Asked Questions by Topic
July 17, 2012 (Published)
Below is a list of topics that link to Frequently Asked Questions and responses.
Internet Protocol Version 6: IPv6 for Consumers
April 18, 2012 (Published)
What is IPv6? In order to connect devices over the Internet, each device must have an Internet...
Stolen and Lost Wireless Devices
April 10, 2012 (Published)
The theft of wireless devices, particularly smartphones, is sharply on the rise across the country...
February 15, 2012 (Published)
News Release Robocalls Report and Order (FCC 12-21) Chairman Statement...
21st Century Communications and Video Accessibility Act (CVAA)
September 13, 2011 (Published)
Twenty-First Century Communications and Video Accessibility Act of 2010 - Pub. L. 111-260...
FCC Broadband Initiatives
August 25, 2011 (Published)
Background The President and Congress have given the FCC several jobs to complete in the effort...
Frequently Asked Questions -- Attorney Honors Program
July 29, 2011 (Published)
Updated on August 1, 2014 Are non-U.S. citizens eligible for the program?...
International Long Distance Calling Made Simple Tip Sheet
July 27, 2011 (Published)
1. Check with your long distance service provider to find out how to dial internationally from...
911 Wireless Services
May 26, 2011 (Published)
Background The number of 911 calls placed by people using wireless phones has significantly...
Slamming: Switching Your Authorized Telephone Company Without Permission
October 20, 2014 (Updated)
“Slamming” is the illegal practice of switching a consumer's traditional wireline telephone...