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Local, Local Toll, and Long Distance Calling
May 16, 2011
Background Many consumers find the offers they receive for new telephone service –...
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Lifeline: Affordable Telephone Service for Income-Eligible Consumers
May 16, 2011
Background Lifeline is a government benefit program that provides discounts on monthly...
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Inmate Telephone Service
May 16, 2011
Background The Federal Communications Commission (FCC) has rules that ensure consumers are able...
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Hearing Aid Compatibility for Wireline Telephones
May 13, 2011
Background The Hearing Aid Compatibility Act of 1988 (HAC Act) requires that the Federal...
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Hearing Aid Compatibility for Wireless Telephones
May 10, 2011
Background The Hearing Aid Compatibility Act of 1988 (HAC Act) generally requires that the...
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Getting Broadband
May 10, 2011
What Is Broadband? Broadband or high-speed Internet access allows users to access the Internet and...
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Frequently Asked Questions on New Ten-Digit Numbering Requirements for VRS and IP Relay FAQ
May 10, 2011
Background The Federal Communications Commission (FCC) has adopted rules that require Video Relay...
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Filing an Informal Complaint
May 10, 2011
Background The Federal Communications Commission uses informal complaints to help consumers...
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Dial 211 for Essential Community Services
May 20, 2011
In many states, dialing “211” provides individuals and families in need with a shortcut through...
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Children's Internet Protection Act
May 19, 2011
Background The Children’s Internet Protection Act (CIPA) was enacted by Congress in 2000 to...
