Text-to-911: Quick Facts & FAQs
June 28, 2013 (Published)
Today most consumers cannot reach 911 by sending a text message from their wireless phone. In...
Mobile Wallet Services Protection
May 20, 2013 (Published)
Background Consumers are increasingly using their smartphones, tablets and other mobile devices...
Wireless Emergency Alerts (WEA)
February 27, 2013 (Published)
Background Have you ever thought that, for emergency alerts to be distributed as quickly as...
What You Need to Know About Text-to-911
January 22, 2013 (Published)
Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your...
Media Bureau Events and Workshops
August 2, 2012 (Published)
Below is a listing of the tutorials the Media Bureau has conducted on a variety of subjects.
Frequently Asked Questions by Topic
July 17, 2012 (Published)
Below is a list of topics that link to Frequently Asked Questions and responses.
Internet Protocol Version 6: IPv6 for Consumers
April 18, 2012 (Published)
What is IPv6? In order to connect devices over the Internet, each device must have an Internet...
Stolen and Lost Wireless Devices
April 10, 2012 (Published)
Background The theft of wireless devices, particularly smartphones, is sharply on the rise across...
Customer Service Standards
April 2, 2012 (Published)
Pursuant to the 1992 Cable Act, the Commission adopted federal standards aimed at improving the...
Support Information - Online Filing
August 15, 2011 (Published)
The information below is intended to give the viewer a point of contact for questions about each...