911 Wireless Services
December 5, 2014 (Updated)
The number of 911 calls placed by people using wireless phones has significantly increased in...
When Your Telephone Company Discontinues Service
March 31, 2014 (Updated)
Domestic carriers, which include traditional wireline telephone companies and some cable companies...
VoIP and 911 Service
December 31, 2014 (Updated)
Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any...
FAQ on Proposals to Expand Consumer Access to Inflight Mobile Services
May 25, 2011 (Published)
Q: What has the FCC proposed? The FCC has proposed rules that, if adopted, would give airline...
Understanding Wireless Telephone Coverage Areas
October 17, 2014 (Updated)
Background Wireless telephones work by communicating via radio waves using a system of base...
Understanding Your Telephone Bill
February 4, 2015 (Updated)
Consumers sometimes find various charges and items on their monthly wireline or wireless...
Avoiding Bill Shock on Your Mobile Phone
December 30, 2014 (Updated)
Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...
The Open Internet
March 23, 2015 (Updated)
An Open Internet means consumers can go where they want, when they want. This principle is often...
The FCC's Payola Rules
February 24, 2014 (Reviewed)
Background Federal law and FCC rules require that employees of broadcast stations, program...
Amber Plan (America's Missing Broadcast Emergency Response)
July 16, 2014 (Reviewed)
Background The AMBER Plan, a feature of the Emergency Alert System (EAS), aids in the rescue of...