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Wireless Emergency Alerts (WEA)
February 27 2013
Background Have you ever thought that, for emergency alerts to be distributed as quickly as...
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What You Need to Know About Text-to-911
January 22 2013
Background You may have seen reports about a recent action taken by the Federal Communications...
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How to Report a Lost or Stolen Mobile Device
November 02 2012
Have you lost your smartphone? Has someone stolen your tablet? Contact your service provider using...
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What Companies and Bankruptcy Professionals Must Do to Discontunue Telecommunications Service
September 06 2012
Discontinuance of Telecommunications ServiceWhat Companies and Bankruptcy Professionals Must Do
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Steps For Consumers When Their Phone Company May End Service...
September 06 2012
Discontinuance of Telecommunications ServiceConsumers receiving a discontinuance letter should...
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Media Bureau Events and Workshops
August 02 2012
Below is a listing of the tutorials the Media Bureau has conducted on a variety of subjects...
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Frequently Asked Questions by Topic
July 17 2012
Below is a list of topics that link to Frequently Asked Questions and responses.
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2012 Cable Industry Price Survey Download Site
May 25 2012
The new Web-based electronic filing system is now available. The filing deadline to submit the...
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Stolen and Lost Wireless Devices
April 10 2012
Background The theft of wireless devices, particularly smartphones, is sharply on the rise across...
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Customer Service Standards
April 02 2012
Pursuant to the 1992 Cable Act, the Commission adopted federal standards aimed at improving the...
