911 Wireless Services
December 5, 2014 (Updated)
The number of 911 calls placed by people using wireless phones has significantly increased in...
Wireless Devices and Health Concerns
March 12, 2014 (Updated)
Current Exposure Limits While there is no federally developed national standard for safe levels...
What Is a Toll-Free Number and How Does it Work?
April 3, 2014 (Updated)
Background Toll free numbers are numbers that begin with one of the following three-digit codes...
VoIP and 911 Service
December 31, 2014 (Updated)
Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any...
FAQ on Proposals to Expand Consumer Access to Inflight Mobile Services
May 25, 2011 (Published)
Q: What has the FCC proposed? The FCC has proposed rules that, if adopted, would give airline...
Understanding Wireless Telephone Coverage Areas
October 17, 2014 (Updated)
Background Wireless telephones work by communicating via radio waves using a system of base...
Use of TTY Devices with Digital Wireless Phones
January 5, 2015 (Reviewed)
Text telephone devices (TTYs or TDDs) are used by people with hearing or speech disabilities to...
Troubleshooting Guide for Digital-to-Analog Converter Boxes and Digital Televisions
March 11, 2014 (Updated)
Background The digital television (DTV) transition refers to the switch from analog to digital...
Understanding Your Telephone Bill
March 31, 2014 (Updated)
Background Consumers are sometimes confused by the various charges and items on their monthly...
Avoiding Bill Shock on Your Mobile Phone
December 30, 2014 (Updated)
Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...