"Cramming" and Consumers - How the FCC is Fighting Mystery Fees on Monthly Telephone Bills
June 17, 2011
Have you ever looked at a phone bill and noticed additional charges that were placed...
June 16, 2011
FCC Enforcement Advisory - Cramming - Enforcement Bureau Aggressively Pursuing "Crammers"; Consumers Advised to Carefully Review Phone Bills for Unauthorized Charges
July 2011 Open Commission Meeting
May 16, 2011
Watch the video webcast and get all the meeting-related documents...
How to File a Complaint
February 17, 2011
The Federal Communications Commission regularly receives complaints from consumers on a wide...
Cramming - Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill
May 25, 2011 (Published)
Background “Cramming” is the practice of placing unauthorized, misleading or deceptive charges...
March 28, 2011 (Published)
Welcome to FCC.gov's Online Tutorials. These screencasts will walk you through certain functions...
State and Local Government Webinar 2010
January 25, 2011
The Consumer and Governmental Affairs Bureau's Office of Intergovernmental Affairs (IGA) is...
How do I search EDOCS? (Online Tutorial)
March 3, 2011 (Published)
This online tutorial demonstrates how to search for official documents on EDOCS:
How can I find reference guides and information for Online Filing systems?
March 27, 2011 (Published)
Below, you can find further information for each FCC system, in the form of manuals, help sections...
Consumer News Conference on Truth-in-Billing
January 1, 2010