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June 20 2011
Cramming & Consumers Fighting Unauthorized "Mystery Fees" -
June 20 2011
Genachowski unveils new actions to help against "Cramming" -
June 16 2011
FCC Enforcement Advisory - Cramming - Enforcement Bureau Aggressively Pursuing "Crammers"; Consumers Advised to Carefully Review Phone Bills for Unauthorized Charges -
Verizon Wireless - FCC Consent Decree
May 26 2011
On October 28, 2010, the FCC’s Enforcement Bureau and Verizon Wireless entered into an agreement to...
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Slamming: Switching Your Authorized Telephone Company Without Permission
May 26 2011
“Slamming” is the illegal practice of switching a consumer's traditional wireline telephone...
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When Your Telephone Company Discontinues Service
May 26 2011
Domestic carriers, which include traditional wireline telephone companies and some cable companies...
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What Is a Toll-Free Number and How Does it Work
May 26 2011
Background Toll-free numbers are numbers that begin with one of the following three-digit codes:...
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Understanding Wireless Telephone Coverage Areas
May 25 2011
Background Wireless telephones work by communicating via radio waves using a system of base...
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Understanding Your Telephone Bill
May 24 2011
Background Consumers are sometimes confused by the various charges and items on their monthly...
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Tips for Avoiding Bill Shock on Your Mobile Phone
May 24 2011
Without automatic usage alerts, it can be hard to know when you're running up a surprisingly high...
