Military Servicemembers and Mobile Phone Plans
April 21, 2014 (Updated)
Is your military service disrupting your cell phone service? More to the point, are you paying for...
February 15, 2012 (Published)
Robocalls are unsolicited prerecorded telemarketing calls to landline home telephones, and all...
Slamming: Switching Your Authorized Telephone Company Without Permission
January 14, 2015 (Updated)
"Slamming" is the illegal practice of switching a consumer's traditional wireline telephone...
When Your Telephone Company Discontinues Service
March 31, 2014 (Updated)
Domestic carriers, which include traditional wireline telephone companies and some cable companies...
What Is a Toll-Free Number and How Does it Work?
April 3, 2014 (Updated)
Background Toll free numbers are numbers that begin with one of the following three-digit codes...
Understanding Wireless Telephone Coverage Areas
October 17, 2014 (Updated)
Background Wireless telephones work by communicating via radio waves using a system of base...
Understanding Your Telephone Bill
February 4, 2015 (Updated)
Consumers sometimes find various charges and items on their monthly wireline or wireless...
Avoiding Bill Shock on Your Mobile Phone
December 30, 2014 (Updated)
Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...
Surcharges for International Calls to Wireless Phones
October 20, 2014 (Updated)
Consumers should be aware that placing an international long distance call from your wireline...
Protecting Your Telephone Calling Records
March 31, 2014 (Reviewed)
Information that Your Telephone Company Collects Your local, long distance and wireless telephone...