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  • Frequently Asked Questions by Topic
    July 17, 2012 (Published)

    Below is a list of topics that link to Frequently Asked Questions and responses.

  • Customer Service Standards
    April 2, 2012 (Published)

    Pursuant to the 1992 Cable Act, the Commission adopted federal standards aimed at improving the...

  • Support Information - Online Filing
    August 15, 2011 (Published)

    The information below is intended to give the viewer a point of contact for questions about each...

  • CableCARD: Know Your Rights
    August 8, 2011 (Published)

    New rules went into effect on August 8, 2011, that clarified and expanded rights for owners of...

  • Helpful Tips, Form 396
    August 1, 2011 (Published)

    Q.  Who must file Form 396? A.  All full-power radio and television stations, Class A TV...

  • Hoaxes
    June 27, 2011 (Published)

    The Commission's prohibition against the broadcast of hoaxes is set forth at Section 73.1217 of the...

  • Taking Legal Action
    June 27, 2011 (Published)

    If you believe that you have been financially damaged by a telecommunications carrier and would...

  • E911 Violations, Phase 1 or Phase 2 Implementation Requirements
    June 27, 2011 (Published)

    There are two primary methods by which to notify the Enforcement Bureau of violations by carriers...

  • Interference Complaints
    June 24, 2011 (Published)

    The Spectrum Enforcement Division, in conjunction with the Regional and Field Offices, is...

  • Amateur Radio Complaints
    June 24, 2011 (Published)

    Amateur radio complaints should be as specific as possible, citing dates, times, and...

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