аЯрЁБс>ўџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџмЅhcр eKg59*Ъ*ЪЪ*Ъ*Ъ*Ъ*Ъ*$+$+$+$+$+4+ >+4$+‘4Ir+r+ˆ+ˆ+ˆ+ˆ+ˆ+ˆ+-‘-‘-‘-Jл-L'1Ls4к4X255‘4Ъ*ˆ+ ˆ+ˆ+ˆ+ˆ+‘4Т+Ъ*Ъ*ˆ+r+Т+Т+Т+ˆ+:Ъ*ˆ+Ъ*ˆ+-`є4І1лМо*ј*,Ъ*Ъ*Ъ*Ъ*ˆ+-Т+ЭТ+StepDescription1. and 2. Change RequestChange requests can originate in the LLC, in the T&O Task Force or by others who refer change requests to either the LLC or the Task Force. All requests will be documented in a standard format and forwarded to the Change Management Administrator (CMA). 3. Document and Publish Change RequestThe CMA will accept all change requests and will track requests for the T&O Task Force. 4. Document and Publish Change OrdersThe CMA will document all change requests as change orders in a standard format and will publish change order summaries on a web site. 5. Technical Discussions The T&O Task Force will host weekly conference calls and monthly meetings to discuss all change orders submitted as change requests to the CMA. These meetings provide an open forum for all interested Service Providers and vendors. 6. Technically Feasible? The T&O Task Force members will determine the technical feasibility of each change order. Where change orders are determined to be unfeasible, alternative solutions will be explored and the results communicated to the originator of the change request. 7. Develop Requirements The T&O Task Force will develop system or interface requirements at a level appropriate for LLC and vendor consideration. 8. Document and Publish Requirements The CMA will document the requirements for each change order and will make these requirements available to the T&O Task Force.  9. & 12. Send Recommended Prioritized Package/Schedule of Core and Optional Requirements to LLCsThe T&O Task Force will evaluate each change order to determine if it satisfies the following definitions of Core and Optional requirements:A Core Requirement is one that is necessary for all regions to implement in order to maintain uniform NPAC interfaces and operation. An Optional requirement is one that is not a core requirement.A recommendation of Core and Optional requirements will be packaged based on prioritization and a schedule for implementation, and will be transmitted to all LLC chairpersons with copies to the LLC project executives. A 45 calendar day turn- around will be requested of the LLC by the T&O Task Force co-chairs. A. LLC Agree? The LLCs will receive requirements from the T&O Task Force and will determine if they agree with the contents, prioritization and schedule of the package. If they do not, comments/suggested changes will be sent back to the T&O Task Force for further Technical discussions (Step 5). 10. Prepare Request for Statement of WorkIf the LLC agrees with the contents of the package, it will prepare a request for a Statement of Work from the vendor, to include costs and potential development schedules.Analysis and Statement of Work The vendor will analyze the requirements and prepare a Statement of Work which will include costs and a development/implementation schedule. The Statement of Work will be sent to the LLC chairperson with a copy to the LLC project executive.11. Successful Negotiation?The LLC will negotiate the Statement of Work with the vendor and if the negotiation is not successful, or the schedule is later than originally recommended by the T&O Task Force, the LLC will send the requirements back to the T&O Task Force with any impacts/suggested changes, to then be reintroduced for Technical discussion (Step 5). If the schedule is later than originally recommended, the T&O Task Force may take the opportunity to add additional requirements which may be ready at that time. 16. Negotiated Prioritized Package/Schedule of Core and Optional Requirements Sent to T&O Task ForceIf the prioritized package/schedule of core and optional requirements are successfully negotiated with the vendor, the LLC chairperson will formally transmit that status to the T&O Task Force co-chairs for specification development. The LLC will also schedule a group of requirements into a release and send that to the CMA for documentation and publication. C. Sanctioned Requirement?The T&O Task Force will determine if the requirements are sanctioned. Sanctioned requirements would be developed, documented and published as changes to the IIS/FRS specifications. 13. EndIf the T&O Task Force determines that the requirements are not sanctioned, then no specification work is required of the T&O Task Force or the CMA. D. Maintain Reference List of Non-Sanctioned Requirements The LLC may decide to implement non-sanctioned requirements at their discretion. A reference list will be maintained by the CMA of these requirements and where they were implemented. 14. Develop IIS/FRS SpecificationsThe T&O Task Force will develop IIS and/or FRS Specifications for each Sanctioned Core and Optional requirement.15. Document and Publish IIS/FRS Specification The CMA will document the IIS and FRS Specifications for each Sanctioned Core and Optional requirement. 17. Document and Publish ReleaseBased on the negotiated prioritized package/schedule of requirements sent by the LLC, the CMA will combine and publish the change orders contained in each scheduled release.  NPAC SMS Change Management Process  DATE 10/17/97 Ё–™ Єв/Ѕт=ІnЇnЈnЉnЊ567=>FGHJKi§љѓёѓэѓёыuacc uDc]cU^ /-./WЏА§§н§§Р§žџВ§‚|ZџE§! $фў 4џЗфўИlЙЛ О”џ{b'  ! фў 4џЗИlЙКЛ О”џ{b'џџџџџџџџџџџџИlЙКЛ О”џ{b'џџџџП АБз^_`z{cde€}~˜фоМџ`ЙооМџВ—{ооМџВ—_оИlЙЛ О”џ{b' џџ џџИlЙЛ О”џ{b' џџџџ$фўИlЙЛ О”џ{b' џџ џџџџ! $фў 4џЗфўИlЙЛ О”џ{b'џџџџ˜™:;КЛМО" А Б В њиџ`еЙњњиџ`Г—•њsџ `Wџ `PЭИlЙЛ О”џ{`'џџџџ! хў 4џЗИlЙЛ О”џ{b'  $фўИlЙЛ О”џ{b' џџ џџ! $фў 4џЗфўВ 7 8 w x y Б В Г С Т м н о  Е ј ј ј м жДџ шБ • жДџ Э‰ м Бgџ {! фў 4џЗ$фўфўИlЙЛ О”џ{`'џџџџ! $фў 4џЗЊVўИlЙЛ О”џ{`'џџџџџџџџЭЭЕ Ж З И Й и й ЪЫЬфџ {сс Х Ѓƒaџ Эфџ Э@ < 48h. ! h˜ў 4џhЗ< 48h. ! Є˜ў 48h. ИlЙЛ О”џ{`'џџџџџџџџИlЙЛ О”џ{`' џџ џџ ЬЭЮъмноCЊЋЌЧ|}~†VWт Ц УЁџ U У  УЁџ  У  УЁџ –У  УЁџ {У  У‰фўИlЙЛ О”џ{`'! $фў 4џЗИlЙЛ О”џ{`' џџ џџ 4џhЗW3ЄЅде=>?оџ –л Щ УЁџ `…џ `У]џ `л A ИlЙЛ О”џ{`' џџ џџ! фў 4џЗфўИlЙЛ О”џ{`'џџџџ! эў 4џЗЊVўИlЙЛ О”џ{`'! Xфў 4џЗ ?`456HIJKњиџ –е Й Зі&ВЏЗЌЗЗЗі&(ИlЙЛ О”џ{`'  ! фў 4џЗфў K@ёџNormala c"A@ђџЁ"Default Paragraph Font @ђ Header рР! @ Footer рР!)@Ђ Page NumberKKџџџџ !џџ!џџ џџ џџНЮ ЅK%8;i А˜В Е ЬW?K %,5;џ€!ІАЦЪ ЭColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docColleen Davies C:\MSOFFICE\WINWORD\sms narr.docPC OS AND DESKTOP SUPPORTA:\SMSNAR~1.DOCUNKNOWNC:\DOCUMENT\SMSNAR~3.docColleen Davies C:\MSOFFICE\WINWORD\SMSNAR~2.docџ@HP LaserJet 5P/5MP PostScriptLPT1:PSCRIPTHP LaserJet 5P/5MP PostScriptHP LaserJet 5P/5MP PostScript”Иgъ odXXРШ$$ляёЏPˆВRТdџџџџџџџџџџџџџџџџџџџџџџџџCustom page 1XCДCCustom page 2XCДCCustom page 3XCДCHP LaserJet 5P/5MP PostScript”Иgъ odXXРШ$$ляёЏPˆВRТdџџџџџџџџџџџџџџџџџџџџџџџџCustom page 1XCДCCustom page 2XCДCCustom page 3XCДC€ ITimes New Roman Symbol &Arial,Bookman Old Style"ˆаhг‹Іг‹Іц‹ƒ#Y5Step Colleen DaviesColleen Davies ўџџџ§џџџўџџџ'ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџRoot Entryџ `   џџџџџџџџ РF Rw›1лМ`є4І1лМ€WordDocumentџ U  џ   џџџџџ { џ –g5CompObjџ ` џ – і&џџџџџџџџџџџџџџџџџџjbSummaryInformation(ш Њ(џџџџџџџџџџџџ(ш Ш(ўџџџ ўџџџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџўџ џџџџ РFMicrosoft Word Document MSWordDocWord.Document.6є9Вqўџр…ŸђљOhЋ‘+'Гй0˜˜ АМдрьќ   H T ` lx€ˆфStep HlIColleen Davies*HрNormaldColleen Davies2eaMicrosoft Word for Windows 95@DocumentSummaryInformation8џџџџџџџџџџџџ мџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџўџеЭеœ.“—+,љЎ0ЌHPdlt |„ Œф MCImetroЋMN# Step @@ЊŒ…1лМ@ЊŒ…1лМц‹ўџеЭеœ.“—+,љЎ0ЌHPdlt |„ Œф MCImetroЋMN# Step