The NANC’s Billing and Collection Agent Oversight Working Group (B&C WG) is responsible for overseeing the performance of the functional requirements provided by the NANP Billing and Collection Agent (B&C Agent). The B&C WG will investigate/review the performance of B&C Agent and submit reports at each NANC meeting to fully inform NANC of the B&C Agent’s performance with respect to the functional requirements. At the request of the FCC and/or NANC, the B&C WG will identify and determine the financial impact, feasibility and/or the appropriateness of initiatives/activities that may need to be included in the budget or use these Funds. Currently, the NANP B & C Agent is Welch & Company, LLP.

The B & C WG working group will participate in the development of the budget, contribution factor and payment computation; monitor the billing, collection, and distribution of funds; review for completeness the B&C Agent’s NANC Reports and Quarterly reports used to confirm established procedures and records are properly maintained to ensure operational integrity and; perform an annual Performance Evaluation and co-develop corrective action plans and other change management initiatives as required.