File names ending with a .PDF extension can be viewed using Adobe Acrobat Reader. File names ending with a .ZIP extension contain word processing and spreadsheet files.

File Names and Contents
Infrastructure of the Local Operating Companies. This report presents data that highlights the development of switching and transmission technologies in the local telephone networks. Included in the report are data on company switches and access lines, Signaling System 7 and integrated services digital network (ISDN) capability, as well as fiber optic and copper facilities. Data are aggregated to the holding company level. 1999 Report. Released 10/00. INFRA99.PDF (452K) or INFRA99.ZIP (116K) 1998 Report. Released 7/99. Includes data back to 1991. INFRA98.PDF (120K) or INFRA98.ZIP (95K) 1991-1995. Released 3/97. INFRA95.ZIP (111K) or INFRA95.PDF (120K) 1989-1993. Released 4/95. INFRA93.ZIP (111K)
Fiber Deployment Update Report. This report presents fiber deployment data and associated information on interexchange carriers, local telephone companies, and competitive access providers. Other local operating company data in the study include data on fiber rings, fiber trials and investment, as well as limited information on deployed subscriber copper and fiber. 1998 Report. Released 9/99. FIBER98.PDF (174K) or FIBER98.ZIP (155K) 1997 Report. Released 9/98. FIBER97.PDF (153K) or FIBER97.ZIP (193K) 1996 Report. Released 8/97. FIBER96.PDF (480K) or FIBER96.ZIP (146K) 1995 Report. Released 7/96. FIBER95.ZIP (146K) 1995 Report. Released 7/95. FIBER94.ZIP (168K) 1994 Report. FIBER93.ZIP (137K) 1993 Report. FIBER92.ZIP (40K) 1992 Report. FIBER91.ZIP (59K) 1991 Report. FIBER90.ZIP (53K) or see file FIBER90.TXT (3K) for text of report.
Equal Access Report. This report details telephone lines converted to equal access and contains historical data on the number of lines converted to equal access since 1984. Information is by state and by carrier. As of Year-End 1996. Released 11/97. Includes information on the distribution of presubscribed lines and the number of long distance carriers by state since 1989. EQACC-97.PDF (547K) or EQACC-97.ZIP (345K) As of Year-End 1995. Released 6/96. EQACC-96.ZIP (210K)
Quality of Service Report of the Local Operating Companies. Spreadsheets are in Lotus or Excel format. 2005-2006. Released 02/08. News Release | Report (Acrobat Format) 2004-2005. Released 02/07. News Release | Report (Acrobat Format) 2003-2004. Released 11/05. News Release | Report (Acrobat Format) 2002-2003. Released 12/04. QUAL03.PDF (331K) or QUAL03.ZIP (145K) 2001-2002. Released 2/04. QUAL02.PDF (1,150K) or QUAL02.ZIP (104K) 2000-2001. Released 1/03. QUAL01.PDF (1,030K) or QUAL01.ZIP (85K) 1999-2000. Released 12/01. QUAL00.PDF (616K) or QUAL00.ZIP (93K) 1996-1998. Released 12/99. QUAL98.PDF (100K) or QUAL98.ZIP (109K) 1995-1997. Released 9/98. QUAL97.ZIP (138K) 3rd Quarter 1993-1995 data. Released 3/96. QUAL95.ZIP (219K) 3rd Quarter 1991-1993 data. Released 3/94. QUAL93.ZIP (74K) 1st Quarter 1991 through 3rd Quarter 1992 data. Released 02/93. QUAL92.ZIP (57K) 1985-1990. Released 7/91. QUAL91.ZIP (21K)
Common Carrier Scorecard. Analysis of consumer complaints and FCC inquiry trends. This report, based on the previous year's data, ranks telephone companies by complaint rates and provides helpful hints on avoiding some of the most common problems. Prepared by CCB Enforcement and Industry Analysis Divisions. 1998 Report. Released 12/98. SCARD98.PDF (392K) 1997 Report. Released 12/97. SCARD97.PDF (355K) 1996 Report. Released 12/96. SCARD95.PDF (710K)