Jul
11
2019

SHAKEN/STIR Robocall Summit

9:30 am – 3:30 pm EDT
Commission Meeting Room, Federal Communications Commission, 445 Twelfth Street, SW, Washington, DC 20554

FCC Chairman Ajit Pai convened this summit focused on the industry's implementation of SHAKEN/STIR, a caller ID authentication framework to combat illegal robocalls and caller ID spoofing. Chairman Pai expects major voice service providers to deploy the SHAKEN/STIR framework this year. The summit showcased the progress that major providers have made toward reaching that goal and provided an opportunity to identify any challenges to implementation and how best to overcome them.

Agenda

9:30 AM
INTRODUCTION
by Lisa Hone, Deputy Chief, Wireline Competition Bureau, FCC
9:35 AM
PANEL 1
Progress Made by Major Voice Service Providers in Deploying SHAKEN/STIR

Discussion topics will include the progress made by major voice service providers toward deploying the SHAKEN/STIR framework by the end of this year and the lessons they have learned from deploying call authentication technology in their own networks and from testing inter-provider call signing.

Introduction: (Presentation)
Chris Wendt, Director of Technical Research & Development for IP Communications, Comcast, and Co-author of SHAKEN and STIR standards

Moderators:
Kris Monteith, Chief, Wireline Competition Bureau, FCC
Matthew Collins, Attorney Advisor, Wireline Competition Bureau, FCC

Panelists:

  • Alexander Eatedali, Director of Engineering, Core Network and Voice, Vonage
  • Kathleen Foster, Core Networks Engineering Director, T-Mobile
  • Jeff Haltom, Senior Manager Verizon Headquarters Planning, Verizon
  • Scott Mullen, Chief Technology Officer, Bandwidth
  • Linda Vandeloop, Assistant Vice President External Affairs/Regulatory, AT&T; Chair, Secure Telephone Identity Governance Authority Board
  • Chris Wendt, Director of Technical Research & Development for IP Communications, Comcast
10:50 AM
BREAK
11:00 AM
PANEL 2
Using SHAKEN/STIR To Improve the Consumer Experience

Discussion topics will include the use of caller ID authentication to reduce spoofed robocalls and improve the consumer experience, with a focus on the role of SHAKEN/STIR in call analytics and how SHAKEN/STIR will impact what consumers see on their phones.

Introduction: (Presentation)
Hala Mowafy, Senior Business Consultant, Ericsson, and Co-author of Enhanced Calling Name Standards

Moderators:
Patrick Webre, Chief, Consumer and Governmental Affairs Bureau, FCC
Jerusha Burnett, Attorney Advisor, Consumer Policy Division, Consumer and Governmental Affairs Bureau, FCC

Panelists:

  • Scott Hambuchen, Chief Information Officer, First Orion
  • Lavinia Kennedy, Director, Product Management, Transaction Network Services
  • Hala Mowafy, Senior Business Consultant, Ericsson
  • Jonathan Nelson, Director, Product Management, Hiya
  • Kathy Stokes, Director, Fraud Prevention Programs, AARP
  • Clark Whitten, Principal Engineer, Cox
12:15 PM
Remarks by Ajit Pai, Chairman, FCC
12:30 PM
LUNCH BREAK
1:30 PM
PRESENTATION
Progress and Next Steps in SHAKEN/STIR Governance

Speaker: (Presentation)
Brent Struthers, Director, Secure Telephone Identity Governance Authority

1:45 PM
PANEL 3
Challenges to Deployment Facing Smaller Voice Service Providers

Discussion topics will include the challenges and potential solutions to deployment of SHAKEN/STIR by smaller voice service providers.

Moderators:
Eric Burger, Chief Technology Officer, FCC
Heather Hendrickson, Assistant Division Chief, Competition Policy Division, Wireline Competition Bureau, FCC

Panelists:

  • Jim Dalton, Chief Executive Officer, TransNexus
  • Brian Ford, Director of Industry Affairs, NTCA
  • David Frigen, Chief Operating Officer, Wabash Communications
  • Denny Law, General Manager and CEO, Golden West Telecommunications
  • Ram Ramanathan, Senior Director, Product Management, Ribbon Communications
  • Joe Weeden, Vice President, Product Management, Metaswitch
3:00 PM
Fireside Chat with the FCC Bureau Chiefs
Discussion topics will include key takeaways from the day's event and how SHAKEN/STIR will support efforts to combat illegal robocalls.

Participants:

  • Rosemary Harold, Chief, Enforcement Bureau, FCC
  • Kris Monteith, Chief, Wireline Competition Bureau, FCC
  • Patrick Webre, Chief, Consumer and Governmental Affairs Bureau, FCC
3:30 PM
ADJOURN