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Federal Communications Commission

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Accessibility Complaints: Access by People with Disabilities

Please select the category below that best describes your accessibility problem:

Communications Services and Equipment
    Advanced Communications
    • electronic messaging service or equipment (such as text messaging, instant messaging, or e-mail)
    • Internet voice chat service or equipment (such as using your computer to talk to a friend)
    • interoperable video conferencing service or equipment
    Hearing Aid Compatibility for Telephones
    • wireless or mobile telephones (such as a cellphone or smartphone)
    • wireline or landline telephones (such as your home phone)
    Internet Browsers Built into Mobile Phones
    • wireless or mobile telephones (such as a cellphone or smartphone)
    • accessibility required for individuals who are blind or visually impaired
    Telephone Service or Equipment
    • wireless or mobile telephone service or equipment (such as a cellphone or smartphone)
    • wireline or landline telephone service or equipment (such as your home phone)
    • cable or Internet phone service or equipment (such as home phone service provided by your Internet service provider)
    Telecommunications Relay Services (TRS)
    • TRS includes, for example, TTY relay, Internet protocol (IP) relay, video relay service (VRS), captioned telephone service (CTS), and speech-to-speech (STS) relay service
Video Programming on Television and Other Equipment
    Access to Emergency Information on Television
    Closed Captioning
    • closed captioning on television (from a television station or subscription television provider, for example, cable, fiber optic or satellite)
    • closed captioning of television programs streamed or downloaded from the Internet (for example, to your computer, tablet, smartphone, television, video game console, or other Internet-enabled device)
    Video Description
    • narrated descriptions of a television program's key visual elements; also called audio description

If you need assistance, please contact the FCC Disability Rights Office at or call 202-418-2517 (voice) or 202-418-2922 (TTY).


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