ACP: What It Is & How It Works

FCC Chairwoman Jessica Rosenworcel gives an overview of the Affordable Connectivity Program.

More Video: En español | American Sign Language


Learn More:

Emergency Broadband Benefit recipients fully enrolled as of December 31, 2021 will automatically continue to receive their current monthly benefit until March 1, 2022. You can learn more the program transition and steps you may need to take to stay enrolled after March 1st, by visiting fcc.gov/broadbandbenefit.

About the Affordable Connectivity Program

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Affordable Connectivity Program?

A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines; or
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
  • Received a Federal Pell Grant during the current award year; or
  • Meets the eligibility criteria for a participating provider's existing low-income program.

Two Steps to Enroll

  1. Go to ACPBenefit.org to submit an application or print out a mail-in application.
  2. Contact your preferred participating provider to select a plan and have the discount applied to your bill.

Some providers may have an alternative application that they will ask you to complete.

Eligible households must both apply for the program and contact a participating provider to select a service plan.

Get More Consumer Information

Check out the Affordable Connectivity Program Consumer FAQ for more information about the benefit.

Which Internet Service Providers Are Participating in the Affordable Connectivity Program?

Various broadband providers, including those offering landline and wireless broadband, are participating in the Affordable Connectivity Program. Find broadband service providers offering the benefit in your state or territory. 

Service providers can find more information about how to participate here.


Consumer Outreach Toolkit

The toolkit includes downloadable Affordable Connectivity Program social media images, fact sheets, and other outreach content and materials that can be customized for consumer awareness campaigns.


Request a Speaker

FCC consumer experts are available to explain the Affordable Connectivity Program at your event.


Become an Outreach Partner

The FCC is mobilizing people and organizations to help share important consumer information about the new Affordable Connectivity Program. To participate, please fill out and submit the form below:

Optional Form Fields

 

  • Privacy Act Statement
  • For more information, please contact the FCC at ACPinfo@fcc.gov

Need Help With the ACP?

If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575.

To file an informal consumer complaint against your provider involving the ACP, click here.


American Sign Language Video

Watch this ASL video to learn about the ACP, who is eligible and how to apply.


News Media Contacts & Resources

Paloma Isabel Perez
FCC Press Secretary
paloma.perez@fcc.gov

Anne Veigle
Deputy Director, Office of Media Relations
anne.veigle@fcc.gov

Office of Media Relations
mediarelations@fcc.gov
202-418-0500

ACP Fact Sheet: Word | PDF

FCC Adopts Rules To Implement Affordable Connectivity Program (1/14/22)

Chairwoman Rosenworcel Debuts Draft Rules for Affordable Connectivity Program (1/7/22)

FCC Announces Affordable Connectivity Program (12/31/21)

FCC Provides Additional Guidance on Affordable Connectivity Program (12/30/21)

WCB Issues Further Guidance for Affordable Connectivity Program (12/8/21)

WCB Issues Guidance for Transition to Affordable Connectivity Program (11/26/21)

FCC Seeks Comment on the New Affordable Connectivity Program (11/18/21)

 

 

 

Updated: 
Friday, January 21, 2022