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Blog Posts by Howard Parnell

Retiring the Front Page

by Howard Parnell, Chief, Web and Print Publishing Division
January 15, 2014 - 02:21 PM

The old front page of the former will soon be retired in keeping with plans to gradually transition off of what has been known as the “transition” website for almost three years.  All content formerly on the old transition front page -- including links to our most popular tools and resources -- is available on the home page, and personal bookmarks to items once featured on the old page will continue to work.

The decision to phase out the transition front page is based on a steady decline in usage over the years since the initial redesign in the spring of 2011. During the past year, the page received less than 2 percent of overall traffic to the website, with 1 percent of site entrances occurring through the front. Site analytics show that increasingly, users are entering the website through a variety of pages – largely via external search results and other direct referrals in addition to their own personal bookmarks.

Beginning Feb. 3, the transition front page will redirect automatically to the homepage. For those who continue to use, please note that this action affects only one page of the transition site -- the front page.  You can continue to access any bookmarks or links you have to other webpages after Feb. 3.  Also after Feb. 3, we’ll replace the transition link currently featured in the top right corner of our global navigation with a link to the FCC Phonebook (Find People at FCC), making that popular resource available on virtually every page. 

We welcome your feedback at as we continue to develop and improve's features and functions.

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Marking Consumer Protection Week at the FCC

by Howard Parnell , Chief, Web and Print Publishing Division, Consumer and Governmental Affairs
March 5, 2012 - 04:14 PM

Looking out for consumers is a year-round job at the FCC, and Consumer Protection Week is an opportunity to take stock in our work, renew our commitments and note the achievements of our colleagues in other agencies.

The 21st Annual National Consumer Protection Week runs through March 10, with a variety of events planned in the nation’s capital and across the country. Activities range from an Illinois press conference calling for a ban on telephone bill cramming to a social-media powered national consumer Q&A. The week culminates with a Consumer Fraud Summit on Friday at Georgetown University, with Attorney General Eric Holder and the co-chairs of the Consumer Protection Working Group of the President's Financial Fraud Enforcement Task Force.

Here at the FCC, the Consumer and Governmental Affairs Bureau is responsible for developing and implementing the agency’s consumer policies. In recent weeks, we have targeted unsolicited pre-recorded telemarketing calls, known as “robocalls,” and collaborated with other commission colleagues on the recent Lifeline reform, a program vital to ensuring affordable communications for low-income consumers.

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