Distracted Walking a Campus Concern

As students arrive nationwide for the fall semester, evidence that mobile phone use endangers pedestrian safety on campus and elsewhere has prompted some states to ban distracted walking. Learn more


Scam Glossary: Tracking Consumer Fraud

The FCC scam glossary describes robocall scams, spoofing scams and related consumer fraud, which the FCC tracks through complaints filed by consumers, news reports, and notices from other government agencies, consumer groups and industry sources. Glossary entries include links to more information. Learn more


Stronger Robocall Blocking

FCC Video - Chairman Pai explains how providers may now aggressively block by default unwanted and illegal robocalls before they reach consumers and offer opt-in tools to block calls based on customers' contacts or other "white lists."

Consumer Video: Don't Hang On, Hang Up! - Avoid spoofing scams. Watch this video | En español



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - Get Connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.