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categoryStronger Robocall Blocking
FCC Video - Chairman Pai explains how providers may now aggressively block by default unwanted and illegal robocalls before they reach consumers and offer opt-in tools to block calls based on customers' contacts or other "white lists."
Consumer Video: Don't Hang On, Hang Up! - Avoid spoofing scams. Watch this video | En español
Emergency Preparedness for Hurricane Season
As the 2019 Atlantic Hurricane Season begins, prepare ahead of time for emergencies and learn about what to do during a communications network outage. Read FCC and FEMA tips
Scams Take Toll on Older Asian Americans
FCC Webinar guest shares data revealing the physical and mental toll that being scammed takes on older Asian American Pacific Islander victims. Read this Article | More Help Center Posts
Consumer Guides
What is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.
TV Channel Transition
Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs
Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - Get Connected.
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.