National Consumer Protection Week, March 1 - 7, 2020

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Be on Guard for Spoofing Scams

Bad actors use spoofing - masking phone numbers that appear in your caller ID display - to trick you into answering scam calls. Don't be fooled, they're after your money and valuable personal information. Learn what you can do to avoid spoofing scams.


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Consumer FAQ: What Is 5G?

5G networks are launching across the US. Beyond new applications and improved user experiences, what will the network upgrade mean for consumers? Learn more about what the 5G future holds.



Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

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TV Channel Transition

Find out what channels are changing in your area, when the changes will occur and what you should do to ensure a smooth transition. What to Watch For | Remember to Rescan | Consumer FAQs


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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.


Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.