Releases and Actions
8-24-17 VRS Rate Order Effective Date and Compliance Deadline. (DA 17-802)
Public Notice: Word || PDF
7/26/17 FCC Announces Comment Deadlines on Sorenson's Petition for Reconsideration. (DA 17-718)
Public Notice: Word || PDF
7/7/17 Sorenson Seeks Partial Reconsideration of Relay User Equipment Profile Deadline. (DA 17-656)
Public Notice: Word || PDF
7/6/17 FCC Approves Four-year VRS Provider Rate Plan and Addresses Other Matters. (FCC 17-86)
Report & Order and Order: Word || PDF
6/30/17 FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the TRS Fund. (DA 17-642)
Public Notice: Word || PDF
5/10/17 Updated Video Relay Service Provider Financial Data to be Placed Into the Record - Subject to Second Protective Order (DA 17-448)
Public Notice: Word || PDF
5/10/17 Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2017-2018 Fund Year (DA 17-445)
Public Notice: Word || PDF
4/14/17 VRS Improvements: Dates for Rule Amendments & FNPRM Comment Deadlines (DA 17-360)
Public Notice: Word || PDF
3/23/17 FCC Acts To Improve Video Relay Service To Help Americans With Hearing And Speech Disabilities (FCC 17-26)
News Release: Word || PDF
Report & Order and Further Notice of Proposed Rulemaking: Word || PDF
Pai Statement: Word || PDF
Clyburn Statement: Word || PDF
O'Rielly Statement: Word || PDF
1/18/17 VTC Secure, LLC granted waiver to access TRS Numbering Directory for direct video calling. (DA 17-86)
Order and Declaratory Ruling: Word || PDF
1/17/17 Incorporation of VRS Interoperability and Portability Standards. (DA 17-76)
Report, Order, and Further Notice of Potential Rulemaking: Word || PDF
12/21/16 Notice of Grant of Certification for Convo Communications, LLC for the Provision of Video Relay Service.
(CG Docket Nos. 10-51 and 03-123) (DA 16-1433)
Public Notice: Word || PDF
8/4/16 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 8/4/16 by Further Notice of Proposed Rulemaking.
(CG Docket Nos. 10-51 and 03-123) (DA 16-893).
Further Notice of Proposed Rulemaking: Word || PDF
7/18/16 WCB and CGB Seek Comment on VTCSecure LLC Petition for Waiver of the Commission's Rules and Request for Declaratory Ruling to Permit Providers of Direct Sign Language Customer Support Service to Access the TRS Numbering Directory. (WC Docket No. 10-191, CG Docket Nos. 03-123 and 10-51) (DA 16-810).
Public Notice: Word || PDF
6/30/16 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 6/30/16 by Order. (CG Docket Nos. 03-123 and 10-51) (DA 16-750).
Order: Word || PDF
6/17/16 Misuse of Internet Protocol (IP) Captioned Telephone Service et al. Action by: Deputy Chief, Consumer and Governmental Affairs Bureau. Adopted: 6/17/16 by Order. (CG Docket Nos. 13-24, 10-51 and 03-123) (DA 16-699).
Order: Word || PDF
5/9/16 Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2016-17 Fund Year.
(CG Docket Nos. 03-123 and 10-51) (DA 16-518).
Public Notice: Word || PDF
3/3/16 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: the Commission. Adopted: 3/1/16 by Report and Order. (CG Docket Nos. 10-51 and 03-123) (FCC 16-25).
Report and Order: Word || PDF
11/30/15 Structure and Practices of the Video Relay Service; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: The Commission. Adopted: 10/21/15 by Further Notice of Proposed Rulemaking. (CG Docket Nos. 10-51 and 03-123) (FCC 15-143).
Further Notice of Proposed Rulemaking: Word || PDF
Chairman Wheeler Statement: Word || PDF
Commissioner Clyburn Statement: Word || PDF
Commissioner Rosenworcel Statement: Word || PDF
Commissioner Pai Statement: Word || PDF
Commissioner O'Rielly Statement: Word || PDF
11/23/15 Internet-Based Telecommunications Relay Service Numbering, et. al.; Waiver of Sections 64.613(a)(4), 64.613(b)(2) and 64.623(c) of the Commission's rules to Permit VTCSECURE and the MITRE Corporation to Access the TRS Numbering Directory. Action by: Wireline Competition Bureau. Adopted: 11/23/15 by Order.
(CG Docket Nos. 03-123 and 10-51 and WC Docket No. 10-191) (DA 15-1349).
Order: Word || PDF
6/30/15 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted 6/30/15 by Order. CG Docket Nos. 10-51 and 03-123. DA 15-774.
Order: Word || PDF
5/20/15 Rolka Loube Associates LLC Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2015-2016 Fund Year. CG Docket Nos. 10-51 and 03-123. DA 15-612.
Public Notice: Word || PDF
5/15/15 Structure and Practices of the Video Relay Service Program and Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Action by: Acting Chief, Consumer and Governmental Affairs Bureau. Adopted 5/14/15 by Order. CG Docket Nos. 10-51 and 03-123. DA 15-589.
Order: Word || PDF
6/24/14 Structure and Practices of the VRS Program; Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing And Speech Disabilities; Video Relay Service Provider Requests for Temporary Waiver of the Speed-of-Answer Rule. Action by: Consumer and Governmental Affairs Bureau.
Adopted: 6/24/2014 by Order. CG Docket Nos. 10-51 and 03-123. DA 14-878.
Order: Word || PDF
1/17/14 On January 17, 2014, the FCC held a stakeholders’ meeting for establishing an Internet-based Telecommunications Relay Service National Outreach Program (iTRS-NOP) for video relay service (VRS) and Internet protocol relay service (IP Relay). The Commission’s June 10, 2013 VRS Reform Order requires the establishment of a two-to-three year pilot iTRS-NOP for VRS and IP Relay to educate the public about the use and availability of TRS and further its acceptance nationwide by hearing persons and merchants. The Order directed the selection of one or more independent iTRS Outreach Coordinators to conduct and coordinate IP Relay and VRS outreach under the Commission’s supervision. See links below to read an informal transcript of this stakeholders meeting. An archived webcast of the meeting can be viewed on the FCC Event web page.
Informal Transcript of Stakeholders Meeting: Word || PDF || TXT
8/27/13 Request for Comment on Petition Filed by Purple Communications, Inc. Regarding the Provision of both Inbound and Outbound Functionality for Internet Protocol Captioned Telephone Services. CG Docket Nos. 10-51 and 03-123. DA 13-1814.
Public Notice: Word || PDF
06/10/13 VRS Overhaul to Improve Phone Service for Americans with Disabilities.
CG Docket Nos. 10-51 and 03-123. FCC 13-82.
News Release: Word || PDF
R&O and FNPRM: Word || PDF
Chairwoman Clyburn Statement: Word || PDF
American Sign Language Video on VRS Reform:
Video Part 1
Video Part 2
11/20/12 Video Relay Service Provider CSDVRS to Pay Nearly $1.4 Million to Settle Investigations into Alleged Improper Use of FCC's TRS Fund.
News Release: Word || PDF
11/20/12 The Consumer and Governmental Affairs Bureau Grants CSDVRS, LLC. Full Certification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1886. CG Docket No. 10-51.
Public Notice: Word || PDF
10/15/12 Additional Comment Sought on Structure and Practices of the Video Relay Service (VRS) Program and on Proposed VRS Compensation Rates. CG Docket Numbers 03-123 and 10-51. DA 12-1644.
Public Notice: Word || PDF
9/18/12 Notice of Conditional Grant of Application of CSDVRS, LLC for Recertification as a Provider of Video Relay Service Eligible for Compensation from the Interstate Telecommunications Relay Services (TRS) Fund. DA 12-1505. Docket No. 10-51.
Public Notice: Word || PDF
8/10/12 Structure and Practices of the Video Relay Service Program; CGB Denies Petitions for Waiver filed by CODAVRS Corporation, Healinc Telecom, LLC, IWRelay, Inc., Malka Communications Group, Inc., PowerVRS, LLC, and Say-Hey, Inc. CG Docket No. 10-51. DA 12-1317.
Order: Word || PDF
8/10/12 Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51; Healinc Telecom, LLC, Request for Reimbursement of July 2011 and August 2011 Video Relay Service Minutes. DA 12-1318.
Letter: Word || PDF
7/13/12 The Consumer and Governmental Affairs Bureau grants in part and denies in part Purple Communications, Inc.'s request for review of a decision by the TRS Fund Administrator. DA 12-1130. Docket No. 10-51.
Order: Word || PDF
6/26/12 Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
Order: Word || PDF
6/13/12 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers; Internet-Based Telecommunications Relay Service Numbering. Granted the waiver to allow the Telecommunications Relay Services Fund Administrator to access information in the TRS Numbering Directory. CG Docket Numbers 10-51 and 03-123; WC Docket Numbers 05-196 and 10-191. DA 12-918.
Order: Word || PDF
5/31/12 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to provide more limited access to certain especially competitively sensitive information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-858.
Second Protective Order: Word || PDF
5/2/12 Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF
4/30/12 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. This Order Waives the May 1, 2012 Fund administrator filing requirement for Video Relay Service. Docket Numbers 10-51 and 03-123. DA 12-687.
Order: Word || PDF
3/14/12 In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to limit access to proprietary or confidential information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-402.
Order of Protection: Word || PDF
2/23/12 In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the deadlines for filing comments and reply comments concerning the Commission's FNPRM on improving the structure and efficiency of the VRS program. CG Dockets No. 10-51 and 03-123. DA 12-263.
Order: Word || PDF
2/1/12 Comment Cycle Established for Comments and Reply Comments on Structure and Practices of the Video Relay Service Program. DA 12-119. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF
12/15/11 Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
FNPRM: Word|| PDF
6/30/11 Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
Order: Word|| PDF
04/15/11 FCC Seeks Comment on the Rates and Compensation for Video Relay Service for the 2011-12 Interstate Telecommunications Relay Services Fund Year.
NPRM: Word|| PDF
4/8/11 Structure and Practices of the Video Relay Service Program; TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CGB waives the May 1, 2011 Fund administrator filing requirement for VRS payment formulas and revenue requirements only. CG Docket Numbers 10-51 and 03-123. DA 11-655
Order: Word|| PDF
8/12/10 Structure and Practices of the Video Relay Service Program. Denied the Motion for Extension of Comment Period.
Order Denying Request for Extension of Time to File Comments: Word|| PDF
6/28/10 In the Matter of Structure and Practices of the Video Relay Service Program. Compensation Methodology. CG Docket No. 10-51; FCC 10-111
Notice of Inquiry: Word|| PDF