The COVID-19 Telehealth Program provides $200 million in funding, appropriated by Congress as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide connected care services to patients at their homes or mobile locations in response to the COVID-19 pandemic. The COVID-19 Telehealth Program provides immediate support to eligible health care providers responding to the COVID-19 pandemic by fully funding their telecommunications services, information services, and devices necessary to provide critical connected care services. The Commission stopped accepting applications for the initial round of COVID-19 Telehealth Program funding on June 25, 2020. More information about the initial round of the COVID-19 Telehealth Program is available at: https://www.fcc.gov/covid-19-telehealth-program.
On December 27, 2020, the Consolidated Appropriations Act (CAA), 2021, provided the Commission additional funding for the COVID-19 Telehealth Program. Per Congressional directive, the Commission was required to seek comment on various ideas related to committing the new funding, including the criteria to use to evaluate applications and how to treat pending applications from the initial round of funding. The Commission will provide additional information about the second round of funding after these issues and questions have been resolved.
OMB Control Number 3060-1271
The Round 2 Application Window has not yet been announced. Round 1 applicants that were not funded will need to submit a new application. For additional information on Round 2, please refer to the Universal Service Administrative Company’s website.
Copies of all applications filed for the COVID-19 Telehealth Program can be found in ECFS, Docket No. WC 20-89.
Orders, Public Notices, and Other Releases on the COVID-19 Telehealth Program
- COVID-19 Telehealth Program Round 2 Report and Order and Order on Reconsideration – Report and Order, 3/30/2021
- FCC Readies for the Next Round of the COVID-19 Telehealth Program – Report and Order, 2/2/2021
- Comment Sought on COVID-19 Telehealth Program App. Evaluation Metrics – Public Notice, 1/6/2021
- Invoicing Deadline COVID-19 Telehealth 7/31/21; Post-Program Guidance - Public Notice, released 12/28/2020
- COVID-19 Telehealth Program Purchase and Implementation Deadline Extended - Public Notice, released 09/28/2020
- FCC Approves Final Set of COVID-19 Telehealth Program Applications - News Release, released 07/08/2020
- FCC Approves Thirteenth Set of COVID-19 Telehealth Program Applications - News Release, released 07/01/2020
- Close of Filing Window for COVID-19 Telehealth Program - Public Notice, released 06/25/2020
- Program-Specific 90-Day Plan for the FCC's COVID-19 Telehealth Program - Report, released 06/25/2020
- FCC Approves Twelfth Set of COVID-19 Telehealth Program Applications - News Release, released 06/24/2020
- FCC Approves Eleventh Set of COVID-19 Telehealth Program Applications - News Release, released 06/17/2020
- FCC Surpasses $100 Million in Approved COVID-19 Program Applications - News Release, released 06/10/2020
- FCC Approves Ninth Set of COVID-19 Telehealth Applications - News Release, released 06/03/2020
- FCC Approves Eighth Set of COVID-19 Telehealth Applications - News Release, released 05/28/2020
- FCC Approves Seventh Set of COVID-19 Telehealth Applications - News Release, released 05/20/2020
- FCC Approves Sixth Set of COVID-19 Telehealth Applications - News Release, released 05/13/2020
- FCC Approves Fifth Set of COVID-19 Telehealth Applications - News Release, released 05/06/2020
- COVID-19 Telehealth Program Applications: Portal Only May 2 11:59 EST - Public Notice, released 05/01/2020
- FCC Approves Fourth Set of COVID-19 Telehealth Applications - News Release, released 04/29/2020
- FCC Approves Third Set of COVID-19 Telehealth Applications - News Release, released 04/23/2020
- FCC Approves Second Set of COVID-19 Telehealth Applications - News Release, released 04/21/2020
- Waiver of the Red Light Rule for the COVID-19 Telehealth Program - Public Notice, released 04/21/2020
- Invoicing Guidance for the COVID-19 Telehealth Program - Public Notice, released 04/17/2020
- FCC Approves First Set of COVID-19 Telehealth Program Applications - News Release, released 04/16/2020
- COVID-19 Telehealth Program Application Launch and Webinar Presentation Information (PDF) - Public Notice, released 04/10/2020
- FCC's COVID-19 Telehealth Program Application Portal Opens Monday, April 13 - News Release, released 04/10/2020
- Guidance on the COVID-19 Telehealth Program Application Process - Public Notice, released 04/08/2020
- FCC Fights COVID-19 with $200M; Adopts Long-Term Connected Care Study - Order, released 04/02/2020
Invoices & Reimbursements
How to Invoice the FCC for CARES Act funding under the COVID-19 Telehealth Program:
Upon receipt of services and/or connected devices and subsequent payment by the health care provider(s) of the costs of the eligible services and/or connected devices to the service provider or vendor, an applicant that received a funding commitment notification must, on at least a monthly basis, complete the following steps in order to receive a reimbursement:
- Invoice the FCC for services and/or connected devices eligible for COVID-19 Telehealth Program funding by going to the U.S. Department of the Treasury’s Bureau of the Fiscal Service Invoice Processing Platform (IPP), and
- Upload the following documents as “Attachments” to their invoice submission in the IPP:
(a) an invoice from its service provider or vendor showing, at a minimum, receipt of the service and/or connected devices identifying the eligible services and/or connected devices purchased and received, and price paid (Note: a purchase order, vendor quote, or other similar documentation does not demonstrate payment for the services and/or connected devices);
(b) a completed Request for Reimbursement Form;
(c) if applicable, a Letter of Authorization (see sample) for those applicants that received a funding commitment on behalf of other eligible health care provider sites; and
(d) any additional documentation supporting reimbursement for the eligible cost of the services and/or connected devices.
- Request for Reimbursement Form (fillable PDF)
- Instructions for Filing the Request for Reimbursement Form (PDF)
- Sample Letter of Authorization (Word)
- Frequently Asked Questions (FAQs) on Invoicing
- Invoicing Guidance (FCC Public Notice)
- COVID-19 Telehealth Program
- FAQs on the COVID-19 Telehealth Program and Application Process
How to Submit Post-Program Reports to the FCC for CARES Act Funding Received under the COVID-19 Telehealth Program:
As part of the Report and Order, the Commission stated that funding recipients should provide a report to the Commission on the effectiveness of the COVID-19 Telehealth Program funding no later than six months after the conclusion of the COVID-19 Telehealth Program. Funding recipients should submit their post-program reports by January 31, 2022—six months after the invoicing deadline for the initial round of funding under the COVID-19 Telehealth Program. Please feel free to submit your post-program report as soon as possible after receiving your final reimbursement. These reports will provide the Commission with important feedback on whether and how the COVID-19 Telehealth Program funding impacted health outcomes, patient treatment, health care facility administration, and any other relevant aspects of the a funding recipient's response to COVID-19. Please click on COVID-19 Telehealth Program Post-Program Report Template and download this template to use when preparing your post-program report. Once completed, funding recipients should file their completed post-program report template in WC Docket No. 20-89 in the Commission’s electronic comment filing system, available at https://www.fcc.gov/ecfs/.
OMB Control Number 3060-1271
On June 25, 2020, the FCC’s COVID-19 Telehealth Program stopped accepting new applications.
Applicants who applied before June 25, 2020 can still access the portal at COVID-19 Telehealth Program Application Portal.
- Application Portal
- Instructions for the using the online application portal
- Frequently Asked Questions (FAQs) about the application and the program
- Guidance on the Application Process (FCC Public Notice)
- Video Tutorial on the online application
- Slides from the video tutorial
- Questions about the application process can be emailed to TelehealthApplicationsSupport@fcc.gov.
In conjunction with completing an application, applicants must:
- Create an FCC Registration Number (FRN) and username and password in the Commission Registration System (CORES). An FRN is a 10-digit number that is assigned to a business or individual registering with the FCC and is used to identify the registrant’s business dealings with the FCC. Learn more about CORES.
- Obtain an eligibility determination from the Universal Service Administrative Company (USAC) by filing FCC Form 460 through My Portal on USAC's webpage. (Filers do not need to be rural health care providers in order to file Form 460 for this program.) For additional Form 460 support contact USAC, by telephone at (800)453-1546 or email at RHC-Assist@usac.org
- Register with the federal System for Award Management (SAM). SAM registration support can be found here.
Online Application Tips:
- Save the form often by clicking "Save Draft" at the bottom of the page to preserve your work. We recommend that you fully complete each section and then save before moving to a new section.
- For questions that require a more detailed narrative response, we recommend that you put your response in a separate document and upload that document as an attachment to your application (by clicking the paperclip icon in the upper right corner). Please reference your attachment by writing, “See attachment [indicate the name of the applicant and attachment filename]” in the relevant section on the form.
The COVID-19 Telehealth Program is limited to nonprofit and public eligible health care providers that fall within the categories of health care providers in section 254(h)(7)(B) of the 1996 Act. For more information, see Question 12 of the Frequently Asked Questions.