Skip Navigation

Federal Communications Commission

English Display Options

Commission Document

Interconnected VoIP Outage Reports Accepted Starting December 17, 2012

Download Options

Released: December 6, 2012


Federal Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.


Washington, D.C. 20554

TTY: 1-888-835-5322

DA 12-1968
December 6, 2012



PS Docket No. 11-82

On February 21, 2012, the Commission released a Report and Order in PS Docket No. 11-82 (VoIP Outage
Order)1 in which the Commission extended the outage reporting requirements of Part 4 of its rules2 to
interconnected Voice over Internet Protocol (VoIP) services. The VoIP Outage Order states that the Commission
will make the reporting rules effective 90 days after the U.S. Office of Management and Budget (OMB) approves
the information collection and will notify providers of the exact date by public notice after it receives the approval
of OMB.3 A summary of the VoIP Outage Order was published in the Federal Register on April 27, 2012.4 OMB
approved the information collection on September 17, 2012.5 A summary of the expanded information collection
was published in the Federal Register on May 3, 2012.6 OMB approval of the expanded information collection was
published in the Federal Register on October 17 2012.7 Accordingly, the effective date of the rules adopted in the
VoIP Outage Order is December 16, 2012. The Commission will begin accepting reports of VoIP service outages
on December 17, 2012.
People with Disabilities: To request materials in accessible formats for people with disabilities (braille,
large print, electronic files, audio format), send an e-mail to or call the Consumer and
Governmental Affairs Bureau at 202-418-0530 (voice), 202-418-0432 (tty).
For further information regarding this proceeding contact Gregory F. Intoccia, Cybersecurity and
Communications Reliability Division, Public Safety and Homeland Security Bureau, (202) 418-1470 or

1 The Proposed Extension of Part 4 of the Commission’s Rules Regarding Outage Reporting to Interconnected Voice Over
Internet Protocol Service Providers and Broadband Internet Service Providers,
PS Docket No. 11-82, Report and Order, 27
FCC Rcd 2650 (2012).
2 47 C.F.R. Part 4.
3 See VoIP Outage Order, 27 FCC Rcd at 2673, para. 57.
4 See 77 Fed. Reg. 25088 (Apr. 27, 2012).
5 Notice of Office of Management and Budget Action, OMB Control No. 3060-0484 approved (Sept. 17, 2012). OMB
approved a revision of a currently approved collection. Id.
6 See 77 Fed. Reg. 26278 (May 3, 2012).
7 See 77 Fed. Reg. 63757 (Oct. 17, 2012).

Note: We are currently transitioning our documents into web compatible formats for easier reading. We have done our best to supply this content to you in a presentable form, but there may be some formatting issues while we improve the technology. The original version of the document is available as a PDF, Word Document, or as plain text.


You are leaving the FCC website

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.