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Internet-based Telecommunications Relay Service Provider Certification

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Released: February 11, 2014


Federal Communications Commission

News Media Information 202 / 418-0500

445 12th St., S.W.


Washington, D.C. 20554

TTY: 1-888-835-5322

DA 14-176

Released: February 11, 2014




CG DOCKET Nos. 03-123 & 10-51

By the Acting Chief, Consumer and Governmental Affairs Bureau:
By this Public Notice, the Consumer and Governmental Affairs Bureau (Bureau) announces that
it extends for 90 additional days, until May 12, 2014, the certification period for Purple Communications,
Inc. (Purple), to provide Internet Protocol Captioned Telephone Service (IP CTS)1 and to receive
compensation from the Interstate TRS Fund (Fund) for the provision of this service.2
On November 14, 2008, the Bureau granted Purple certification for the provision of IP CTS.3
This certification was granted for a period of five years, and was set to expire on November 13, 2013. On
August 13, 2013, Purple Communications, Inc. (Purple) filed an application for Commission
recertification to remain eligible for compensation from the Fund.4

1 IP CTS is a telecommunications relay service (TRS) designed to allow people with hearing loss to speak directly to
another party on a telephone call and to simultaneously listen to the other party and read captions of what that party
is saying over an Internet Protocol (IP) enabled device. See 47 C.F.R. § 64.601(16).
2 See generally 47 C.F.R. § 64.606; Structure and Practices of the Video Relay Service Program, CG Docket No.
10-51, Second Report and Order and Order, 26 FCC Rcd 10898 (2011) (iTRS Certification Order).
3 Notice of Certification of GoAmerica, Inc., as a Provider of Internet Protocol Captioning Telephone Service (IP
CTS) Eligible for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund
, CG Docket No.
03-123, Public Notice, 23 FCC Rcd 17055 (2008) (The company name changed from GoAmerica, Inc., to Purple
Communications, Inc., on January 10, 2008, as part of a merger arrangement).
4 Purple Communications, Inc., Amendment to Internet-Based TRS Recertification Application Purple
Communications, Inc.
, CG Docket No. 03-123 (filed August 13, 2013). Purple had previously requested
recertification for the provision of IP CTS via an amendment to a pending application for recertification as a
provider of video relay service (VRS) and Internet Protocol relay service (IP Relay). Purple Communications, Inc.,
Amendment to Application for Re-Certification as an Eligible Relay Provider (filed Oct. 5, 2011). Purple filed
further amendments on November 18, 2011, and December 27, 2011. On January 4, 2012, the Bureau advised
Purple to reapply for IP CTS recertification on a date closer to the expiration date of its IP CTS certification. Notice
of Conditional Certification of Purple Communications, Inc., as a Provider of Internet Protocol Relay (IP Relay)
and Video Relay Service (VRS) Eligible for Compensation from the Interstate Telecommunications Relay Service
(TRS) Fund
, CG Docket No. 03-123, Public Notice, 27 FCC Rcd 112 (2012). On August 14, 2013, Purple reapplied
for renewal of its IP CTS recertification, incorporating by reference its previous filings.

On November 13, 2013, the Bureau extended Purple’s IP CTS certification until February 11,
2014, to allow the Bureau additional time to evaluate Purple’s application.5 On January 10, 2014, the
Bureau requested Purple to provide additional information regarding its application, including
information regarding Purple’s compliance with section 64.605 of the Commission’s rules, governing the
handling of emergency calls.6 On January 17, 2014, Purple filed information in response to the Bureau’s
The Bureau continues to require additional time to evaluate Purple’s application for
recertification and to assess its compliance with the Commission’s rules. We therefore temporarily
extend Purple’s IP CTS certification for an additional period of 90 days, until May 12, 2014.
We remind Purple of its continuing obligation to meet or exceed the requirements set forth in the
Commission’s rules and orders, including all operational, technical, and functional TRS standards.
This temporary extension is effective upon release of this Public Notice.
To request materials in accessible formats for people with disabilities (Braille, large print,
electronic files, audio format), send an e-mail to or call the Consumer and Governmental
Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (TTY). This Public Notice can also be
downloaded in Word or Portable Document Format (PDF) at:
For further information, please contact Gregory Hlibok, Consumer and Governmental Affairs
Bureau, Disability Rights Office, at (202) 559-5158 (voice/videophone), (202) 418-0431 (TTY), or e-mail
- FCC -

5 Notice of Temporary Extension of Certification of Purple Communications, Inc., as a provider of Internet Protocol
Captioned Telephone Relay Service
, CG Docket Nos. 03-123 & 10-51, Public Notice, 28 FCC Rcd 15710 (2013).
6 47 C.F.R. § 64.605.

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