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Maryland TRS

TRS Complaint Log Summaries








TRS Telephone Numbers:

(Service Provider for traditional TRS and Captioned Telephone (CapTel): Hamilton Relay

Customer Service Numbers:
  • 866-269-9006
  • 711 - In Maryland
  • 1-800-201-7165 (V/T)
  • 1-800-735-2258 (Anywhere TTY/HCO)
  • 1-888-VCO-WORD (1-888-826-9673)
  • 1-877-258-9854 (two-line VCO)
  • 1-877-735-5151 (for ASCII)
  • 1-800-785-5630 (STS)
  • 1-900-344-3323 (pay per call, English)
  • 1-900-344-4889 (pay per call, Spanish)
  • 1-800-877-1264 (Spanish)
  • 1-855-828-6465 (VA STS)

Contact for TRS Complaints:

Brenda Kelly-Frey, Director
Telecommunications Access of Maryland
Maryland Department of Information Technology
301 West Preston Street, Suite 1008a, Baltimore, MD 21201
Telephone numbers: Voice/TTY 800-552-7724; Fax 410-767-4276; VP: 866-475-4899 or 866-348-7705
Correspondence To: Brenda Kelly-Frey, Director, Maryland Department of Information Technology, Telecommunications Access of Maryland, 301 West Preston Street, Suite 1008A, Baltimore, MD 21201

To update changes in contact/service provider information, please send an email listing changes to so that this page can be updated accordingly.

Updated: November 19, 2015

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