Nevada TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application

TRS Complaint Log Summaries

2023

• Complaint Log

2022

• Cover Letter
• Consumer Letter
• TRS Complaint Log

2021

• Cover Letter
• Consumer Letter
• TRS Complaint Log

2020

• Cover Letter
• Complaint Log

2019

• Cover Letter
• Complaint Log
• CapTel

2018

• Complaint Log

2017

• Complaint Log

2016

• Complaint Log

2015

• Cover Letter
• Attachment A
• Attachment B

2014

• Complaint Log

2011

• Complaint Log

2009

• Complaint Log

2008

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Northern Nevada Center for Independent Living
• Southern Nevada Center for Independent Living
  6034 Eldora #F
  702-889-4216

TRS Telephone Numbers:

(Service Provider: Hamilton Relay)
Email: relaynevada@hamiltonrelay.com
Customer Service #: 1-844-997-3529 (TTY/ASCII/Voice/STS)
CapTel Customer Care #: 1-888-269-7477
Access #'s:

• 1-800-326-6888 (V)
• 1-800-326-6868 (TTY/ASCII/HCO)
• 1-888-326-5658 (STS)
• 1-800-326-4013 (VCO)
• 1-800-877-1219 (Spanish)
• 1-866-744-7471(Spanish V/TTY)

Contact for TRS Complaints:

Andy Firth
Relay Administrator
Nevada Department of Health and Human Services
Aging and Disability Services Division
Communication Access Services Program
9670 Gateway Dr., Suite 100
Reno, NV 89521
775-531-7510 (text)
775-420-3621 (VP/Relay)
Email: andy@adsd.nv.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.