2022 - 2023 State Recertification

2017 - 2018 State Recertification

TRS Complaint Log Summaries

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

2009

2008

2007

Programs

TRS Telephone Numbers:

(TRS Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
(CTS Service Provider: Hamilton Relay)
Email: info@hamiltoncaptel.com

Customer Service #: 1-800-676-3777 (V/TTY); 1-800-676-4290 (Spanish); 1-877-787-1989 (STS); 1-866-931-9027 (VCO); CapTel Customer Care 1-800-269-7477

  • 7-1-1 (In-State)
  • 1-800-735-2900 (TTY)
  • 1-800-735-1232 (Voice)
  • 1-800-735-3260 (VCO)
  • 1-800-735-7525 (STS)
  • 1-800-735-0644 (ASCII)
  • 1-800-735-3896 (Spanish)
  • 1-800-359-2703 (Spanish to English and English to Spanish)
  • 1-900-568-3323 (900 Services)

Contact for TRS Complaints:

Jon Cray, RSPF Manager
Oregon Public Utility Commission
201 High Street, SE, Suite 100
Salem, OR 97301
Videophone 971-239-788; VRS 971-240-0588
Oregon Telephone Assistance Program 800-848-4442
Email: jon.cray@puc.oregon.gov
CTS Provider: Hamilton Relay
TRS Provider - T-Mobile Accessibility

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Updated:
Monday, November 6, 2023