2022 - 2023 State Recertification
2017 - 2018 State Recertification
TRS Complaint Log Summaries
2023
2022
2021
2020
2019
2018
2017
2016
2015
- Cover Letter
- ERRATA - Cover Letter
- Attachment A
- Attachment B
- Attachment C
- Attachment D
- Attachment E
- Attachment F
2014
2013
2012
2011
- Cover Letter
- CapTel
- TRS & STS Complaints
- CA Relay Service
- CTS Complaint Log
- CapTel Annual Complaint Log
- TRS Annual Complaint Log
2010
2007
Programs
- Rolka Loube Associates
- National Association of State Relay Administrators (NASRA)
- Telecommunications Equipment Distribution Program Association (TEDPA)
- Deaf and Disabled Telecommunications Program (DDTP)
TRS Telephone Numbers:
(Service Provider: Hamilton Relay)
Customer Service #'s:
Hamilton Relay – English TTY/Voice/VCO/HCO/STS/ASCII - (800) 735-2929
Hamilton Relay – Spanish TTY/Voice/VCO/HCO/STS/ASCII - (800) 735-2922
Access #'s:
- (800) 855-7100– English
- (800) 854-7784 – STS
- (800) 855-3000 - Spanish
- (800) 855-7400 - VA STS
Contact for TRS Complaints:
Tyrone Chin
Deaf And Disabled Telecommunications Program
Communications Division
California Public Utilities Commission
505 Van Ness Avenue, Third Floor
San Francisco, CA 94102
Phone: (415) 703-1633
Email: tyrone.chin@cpuc.ca.gov
Or
Deaf And Disabled Telecommunications Program (DDTP)
1 Kaiser Plaza, Suite 1101
Oakland, CA 94612
Telephone numbers: Toll Free TTY: 800-867-4323; Toll Free Voice: 877-546-7414; Fax: 510-268-4758
Email: customercare@ddtpca.org
To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.