Linda Miller, EEO Program Manager
As EEO Program Manager, Ms. Miller's primary duties involve processing EEO complaints and managing the FCC's informal EEO counseling program. Ms. Miller began her employment with the FCC in April 2001 as an EEO Specialist. Prior to joining the FCC, Ms. Miller was the Manager of the Affirmative Employment Program for the U.S. Army's Fort Belvoir, Virginia EEO office. Ms. Miller's previous EEO experience includes positions held in Japan and Korea, where she assisted in implementing EEO program guidance for more than 3,000 civilian employees and supervised more than 50 Special Emphasis Program collateral-duty personnel. She also served as the Personnel Systems Manager, Information Management Officer and EEO Counselor. In addition, Ms. Miller has worked for the U.S. Coast Guard, Civil Rights Office in Washington, D.C. She currently serves as the Senior Vice-President for the Federal Asian Pacific American Council (FAPAC) and previously served as Chair for the Publicity, Sponsorship and Marketing Committees. Ms. Miller is a certified investigator, Prevention of Sexual Harassment instructor and a trained mediator. She can be reached at (202) 418-1799.

Kenneth Heredia, Management and Program Analyst
Mr. Heredia joined the Commission in 2002 as a Student Trainee (Clerk) in OWD through the Cooperative Work/Study program with Northwestern High School in Hyattsville, Maryland. The Management and Program Analyst series includes positions that primarily serve as analysts and advisors to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both. Positions in this series require knowledge of: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Some positions also require an understanding of basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives. The work requires skill in: application of factfinding and investigative techniques; oral and written communications; and development of presentations and reports. He can be reached at (202) 418-1799.

Rosalind Bailey, Staff Assistant
Ms. Bailey is a Staff Assistant for OWD. She's responsible for coordinating the various cultural diversity programs at the agency. Ms. Bailey has been employed with the agency since 1993. She may be reached by calling OWD at (202) 418-1799.