The FCC today releases a report entitled Quality of Service of Incumbent Local Exchange Carriers. This report enables consumers, regulators and industry to evaluate quality-of-service trends of the major incumbent local exchange carriers as well as smaller incumbent local exchange carriers.  The data is presented separately for each company and includes measures of service quality provided to residential and business end-user customers, as well as service quality provided to long distance carriers.

Archive. Archive of released Quality of Service reports.