The Office of the Managing Director (OMD) provides direction to the Universal Service Administrative Company (USAC), which administers the federal Universal Service Fund (USF). In order to facilitate the efficient management and oversight of the USF program, the FCC and USAC have entered into and comply with a Memorandum of Understanding (MOU).
Letters of Management and Oversight Sent to USAC
2024 Letters
2023 Letters
- FCC Direction on Remediating Federal Information Security Management Act Findings (11/27/2023)
- Prohibition of TikTok in USAC Information Technology (08/04/2023)
2021 Letters
- FCC Directive Letter - Executive Order on Improving the Nation’s Cybersecurity (10/21/21)
- Responsibilities Letter - 2018 Performance Audit of the Universal Service Fund High Cost Program ICLS/CAF-BLS (8/21/21)
- FCC Directive Letter – GAO E-Rate Fraud Risk Recommendations (3/9/21)
- Fiscal Year 2019 Improper Payments Audit – Request to Implement Corrective Action (1/14/21)
2020 Letters
- Payment Integrity Information Act’s Do Not Pay Requirements (6/17/20)
- Fiscal Year 2019 Financial Statement Audit – Request for Corrective Action by USAC (1/14/20)
2019 Letters
- Fiscal Year 2019 Federal Information Security Modernization Act Findings (12/19/19)
- Fiscal Year 2018 Improper Payments Audit – Request to Implement Corrective Action (8/30/19)
- Fiscal Year 2018 Federal Information Security Modernization Act Findings (2/6/19)
2018 Letters
- 2018 Budget Review Process Letter (12/19/18)
- 2018 Procurement Review Letter (12/19/18)
- FY 2018 Financial Statement Audit – Request for Corrective Action by USAC (12/13/18)
- FY 2017 Improper Payments Audit – Request for Corrective Action by USAC (8/2/18)
- FY 2017 Financial Statement Audit – Request for Corrective Action by USAC (2/7/18)
2017 Letters
2015 Letters
2014 Letters
2013 Letters
- Financial Audit Corrective Action Directive (8/16/13)
- Reductions to Rural Health Care and Schools and Libraries Operational Support Services Contract (2/4/13)
2012 Letters
- Financial Reporting Letter, Attachment (12/12/12)
- Financial Reporting Deadlines, Attachment (3/21/12)
- Approval to Extend Contract for RHC/SL Operations (3/6/12)
2011 Letters
- Reductions to Rural Health Care and Schools and Libraries Operational Support Services Contract (10/28/11)
- Instructions to Develop Lifeline Payments based on Actual Reimburment Claims (5/16/11)
- Authorization USAC to Provide Information to new TRS Administrator (4/14/11)
- Financial Statements Corrective Action Instruction (3/24/11)
- Approval to Extend Contract for RHC/SL Operations (3/10/11)
- FISMA Compliance Letter (2/16/11)
- High-Cost Audit Improper Payment Follow-up Directive, Attachment (2/16/11)
- Fixed Assets Classification Inquiry (2/16/11)
- Fiscal Year Reporting Deadline Instructions (2/3/11)
- Low-Income Program Risk Assessment Directive (1/25/11)
- USAC Pay Freeze Initiative (1/10/11)
2010 Letters
- E-Rate Program Internal Control Directive (12/21/10)
- USAC Financial Reporting Requirements Letter (12/21/10)
- Low Income Fund Payment Directive (12/13/10)
- CPA Firm & USAC's Procedures for Follow-up On Audit Findings and Recommendations (10/13/10)
- Application of Federal Information Security Management Act (FISMA) (10/6/10)
- Application of the Federal Information Security Management Act to USAC (4/9/10)
- Implementation of IPIA Assessment Program and Companion Audit Program (2/12/10)
- USAC's FY 2010 Federal Financial Reporting Requirements (1/26/10)
2009 Letters
- Mandatory Electronic Payments (6/29/09)
- Request to Exercise One-year Priced Option for USAC's 2008 Annual Part 54 Audit (2/13/09)
- Schools and Libraries Program, WC Docket No. 02-6 (1/16/09)
2008 Letters
- Fiscal Year 2008 Audit Findings (12/16/08)
- Audit Findings related to the Administration of the USF and USAC (12/16/08)
- Execution Matrix Revision (12/15/08)
- USAC Internal Control Structure (12/1/08)
- Material Weakness in Financial Statement Audit (11/17/08)
- Rural Health Care Pilot Program WC Docket No. 02-06 (10/24/08)
- FY2008 IT Audit Findings (10/14/08)
- Executive Compensation Plan-limited extension (9/29/08)
- Requesting Corrective Action Plans for the 2007 Part 54 Agreed Upon Procedures (AUP) Exceptions (9/8/08)
- USAC MOU (9/5/08)
- USAC Steps to Enhance, Strengthen and Improve Operations as the Universal Service Fund (USF) Administrator (8/18/08)
- Requesting Corrective Action Plans for 2007 Part 54 Audit Findings (8/15/08)
- USAC MOU (7/24/08)
- Deconsolidation of NECA's and USAC's Tax Returns and change in USAC's Fiscal Year (7/24/08)
- USAC Compliance with OMB Circular A-136 (7/23/08)
- OMB Exhibits 53 and 300 (7/15/08)
- USAC MOU (6/16/08)
- Establishment of Executive Compensation Committee and performance based plan (6/9/08)
- Disposal of Surplus Property (4/3/08)
- USAC Service Quality Measurements (2/29/08)
- Additional Guidance for Proper Recovery of Funds (1/30/08)
- USAC's Dec.31.07 Report Concerning the IG's 2006.2007 Improper Payments Info Act USF Compliance Audits (1/29/08)
- Download all 23 Letters
2007 Letters
- Financial Report Timelines for FY2007 (7/24/07)
- USAC MOU (7/8/07)
- Third Quarter Unused Funds Distribution (6/7/07)
- USAC Compliance with OMB Circular A-136 (3/16/07)
- Download all 4 Letters
2006 Letters