Universal Service Oversight

The Office of the Managing Director (OMD) provides direction to the Universal Service Administrative Company (USAC), which administers the federal Universal Service Fund (USF). In order to facilitate the efficient management and oversight of the USF program, the FCC and USAC have entered into and comply with a Memorandum of Understanding (MOU). This MOU is effective from May 2, 2016 through May 2, 2021.

Telecommunication Relay Service Management and Oversight

The FCC manages and oversees the administration of the Telecommunications Relay Service (TRS) fund. TRS compensates TRS providers for reasonable costs of providing interstate telephone transmission services that enable a person with a hearing or speech disability to communicate with a person without hearing or speech disabilities. The costs of providing interstate TRS are recovered from subscribers of interstate telecommunications services. Additional information on the administrator of TRS, and the TRS program in general can be found at the following links:

North American Numbering Plan Management and Oversight

The North American Numbering Plan (NANP) is the basic numbering scheme permitting interoperable telecommunications services within the U.S., Canada, Bermuda, and most of the Caribbean. Section 251(e)(1) of the Act required the Commission to create or designate one or more impartial entities to administer telecommunications numbering and to make such numbers available on an equitable basis. The Act also requires that costs of number administration and number portability be borne by all telecommunications carriers on a competitively neutral basis, as determined by the Commission. By implementing section 251 of the Act the Commission appointed a NANP Administrator, a national Pooling Administer (PA) to administer thousands block number pooling, and a Billing and Collection Agent (BCA). The Commission selected Welch LLP to be the BCA for NANP effective on October 1, 2004.

Additional information on NANP and the BCA can be found at the following websites: