Virginia TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application
• Attachment 1
• Attachment 2

TRS Complaint Log Summary

2023

• TRS Cover Letter
• TRS Complaint Log
• CapTel Complaint Log

2022

• Complaint Log

2021

• Cover Letter
• Complaint Log
• CapTel

2020

• Cover Letter
• Attachment A
• Attachment B

2019

• Cover Letter
• Attachment A
• Attachment B

2018

• Cover Letter
• Attachment A
• Attachment B

2017

• Cover Letter
• Attachment A
• Attachment B

2016

• Complaint Log
• Attachment A
• Attachment B
• Attachment C

2015

• Part 1
• Part 2
• Part 3

2014

• Complaint Report
• Attachment A
• Attachment B

2013

• Complaint Report
• Attachment A
• Attachment B

2011

• Complaint Report

2010

• Complaint Report

2009

• Complaint Report

2008

• Complaint Report

2007

• Complaint Report

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Virginia Department for the Deaf and Hard of Hearing (VDDHH)
  The Virginia Department for the Deaf and Hard of Hearing (VDDHH) works to reduce the communication barriers between persons who are deaf or hard of hearing and their families and the professionals who serve them. VDDHH operates with the full understanding that communication is the most critical issue facing persons who are deaf or hard of hearing. The foundation of all programs at VDDHH is communication - both as a service (through interpreters, technology and other modes) and as a means of sharing information for public awareness (through training and education).

TRS Telephone Numbers:

(Service Providers: Hamilton Relay)
Customer Care#: 1-866-894-4116 (V) and 1-866-246-9300 (TTY)

• 1-800-828-1140 (V)
• 1-800-828-1120 (T)
• 1-800-855-8200 (Spanish)
• 1-877-243-2823 (CTS)
• 1-866-221-6784 (STS)
• 1-800-855-8220 (Visually Assisted STS)

Contact for TRS Complaints:

Eric Raff, VDDHH Director
1602 Rolling Hills Drive, Suite 203
Henrico, VA 23229-5012
(804) 404-9090 Office
eric.raff@vddhh.virginia.gov 
Websites:  https://www.vddhh.org / https://www.varelay.org

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.