Consumer Advisory Committee Meeting

9:00 am – 4:00 pm EST
Washington, DC

The Committee was expected to consider recommendations and/or receive progress reports regarding captioned telephony, digital closed captioning and video description, and Consumer Information, Disclosure, Truth in Billing Notice of Inquiry (Cg Docket No. 09-158). In connection with the development of the National Broadband Plan, the Committee will also host a roundtable discussion among consumer, regulatory, and industry leaders regarding consumer complaint resolution best practices.