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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-7-0597

Number 9-7-0597
Priority Highly Important
Description Network Operator and Service Provider network technicians should be trained in (1) detection of conditions requiring intervention, (2) escalation procedures, and (3) manual recovery techniques.
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Network Operations;Procedures;Supervision;Training and Awareness;