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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-7-0607

Number 9-7-0607
Priority Highly Important
Description Inter-Provider Fault Isolation: Network Operators and Service Providers should ensure that bilateral technical agreements between interconnecting networks address the issue of fault isolation.
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Facilities - Transport;Industry Cooperation;Network Interoperability;Network Operations;Procedures;
Reference/Comments At a minimum, these agreements should address the escalation procedures to be used when a problem occurs in one network. The agreement should also address what information will be shared between the interconnected companies.