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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-7-1045

Number 9-7-1045
Priority Important
Description Network Operators and Service Providers should use their escalation process, as needed, to address resource issues identified through damage and resource assessments.
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Business Continuity;Disaster Recovery;Emergency Preparedness;
Reference/Comments Escalation process should consider using employees from separate regions, working with equipment vendors, mutual aid partners, etc.