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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-7-5222

Number 9-7-5222
Priority Highly Important
Description Network Operators, Service Providers and Equipment Suppliers should consider providing trouble call centers with a physically diverse back-up capability that can quickly be configured to receive the incoming traffic and take appropriate action.
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator; Equipment Supplier
Keyword(s) Business Continuity;Emergency Preparedness;Network Design;Network Operations;Technical Support;