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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-8-8070

Number 9-8-8070
Priority Important
Description Abuse Reporting: Service Providers and Network Operators should have Abuse Policies and processes posted for customers (and others), instructing them where and how to report instances of service abuse. Service Providers, Network Operators, and Equipment Suppliers should support the email IDs listed in rfc 2142 “MAILBOX NAMES FOR COMMON SERVICES, ROLES AND FUNCTIONS.”
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Business Continuity;Cyber Security;Disaster Recovery;Emergency Preparedness;Network Operations;
Reference/Comments Reference with 7-7-8070