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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-9-0548

Number 9-9-0548
Priority Highly Important
Description Post Mortem Review: Network Operators and Service Providers should have an internal post mortem process to complete root cause analysis of major network events with follow-up implementation of corrective and preventive actions to minimize the probability of recurrence. Network Operators and Service Providers should engage Equipment Suppliers and other involved parties, as appropriate, to assist in the analysis and implementation of corrective measures.
Network Type(s) Cable; Internet/Data; Satellite; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator; Equipment Supplier
Keyword(s) Network Elements;Technical Support;
Reference/Comments NRSC at http://www.atis.org. Note: This Best practice could impact 9-1-1 operations.