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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-9-0574

Number 9-9-0574
Priority Critical
Description Network Operators, Service Providers, and Public Safety should actively monitor and manage the 9-1-1 network components using network management controls, where available, to quickly restore 9-1-1 service and provide priority repair during network failure events. When multiple interconnecting providers and vendors are involved, they will need to cooperate to provide end-to-end analysis of complex call-handling problems.
Network Type(s) Cable; Internet/Data; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Essential Services;Network Operations;Pandemic;Procedures;Public Safety Service;Supervision;
Reference/Comments Superceded by 7-7-0574 developed under NRIC.