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NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-9-0758

Number 9-9-0758
Priority Critical
Description Network Operators, Service Providers and Public Safety should, upon restoration of service in the case of an outage where 9-1-1 call completion is affected, make/request multiple test calls to the affected PSAP(s) to ensure proper completion.
Network Type(s) Cable; Internet/Data; Wireless; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Disaster Recovery;Essential Services;Liaison;Network Operations;Procedures;Public Safety Service;