Your browser has JavaScript turned off.
You must turn it on to proceed.

NORS -- CSRIC Best Practices Result

CSRIC Best Practices Result

Detailed Information for the Best Practice: 9-9-3234

Number 9-9-3234
Priority Critical
Description Network Operators, Service Providers, and Public Safety should establish mechanisms in Next Generation 9-1-1 (NG9-1-1) applications to handle call congestion and outages through diversion of calls to alternate Public Safety Answering Points (PSAP) that have the capabilities to effectively answer and provide assistance during periods of extreme overload or network failure scenarios.
Network Type(s) Cable; Internet/Data; Wireline
Industry Role(s) Service Provider; Network Operator
Keyword(s) Essential Services; Network Operations; Pandemic; Procedures; Public Safety Service; Supervision