Federal Communications Commission
News Media Information 202 / 418-0500
445 12th St., S.W.
Washington, D.C. 20554
Released: May 25, 2012
CONSUMER & GOVERNMENTAL AFFAIRS BUREAU
ANNOUNCES COMMENT DEADLINES FOR
“CRAMMING” FURTHER NOTICE OF PROPOSED RULEMAKING
CG Docket Nos. 11-116 and 09-158; CC Docket No. 98-170
Comments Due: June 25, 2012
Reply Comments Due: July 9, 2012
On April 27, 2012, the Commission released a Further Notice of Proposed Rulemaking proposing
additional rules to help consumers prevent and detect the placement of unauthorized charges on their
telephone bills, an unlawful and fraudulent practice commonly referred to as “cramming.”1 The Further
Notice seeks comment on whether the Commission should take additional steps to prevent wireline
cramming, including requiring carriers to obtain a consumer’s affirmative consent before placing third-
party charges on their own bills to consumers (i.e.
, “opt-in”), possible regulatory and non-regulatory
measures to address cramming for Commercial Mobile Radio Service and developments related to Voice
over Internet Protocol service.
As stated in the Further Notice, the comment and reply comment deadlines for the Further Notice
are 30 days and 45 days, respectively, after publication of the Further Notice in the Federal Register. A
summary of the Further Notice was published in the Federal Register on May 24, 2012.2 Therefore,
comments will be due on or before
June 25, 2012
, and reply comments will be due on or before
. Submissions should be filed in accordance with the instructions provided in the Further Notice.
For further information regarding this Public Notice, please contact Melissa Conway, Consumer
& Governmental Affairs Bureau, at (202) 418-2887, or at Melissa.Conway@fcc.gov
1 See Empowering Consumers to Prevent and Detect Billing for Unauthorized Charges (“Cramming”); Consumer
Information and Disclosure; Truth-in-Billing and Billing Format
, CG Docket Nos. 11-116 and 09-158, CC Docket
98-170, Report and Order and Further Notice of Proposed Rulemaking, FCC 12-42 (rel. Apr. 27, 2012).
2 77 Fed. Reg. 30972 (May 24, 2012).