The FCC's Public Safety & Homeland Security Bureau (PSHSB) advises, makes recommendations to, or acts for the Commission under delegated authority, in all matters pertaining to public safety, homeland security, national security, emergency management and preparedness, disaster management, and ancillary operations. 



Lisa M Fowlkes
Lisa M. Fowlkes,
Bureau Chief


Phone: (202) 418-1300

24/7 Operations Center: (202) 418-1122




Public Safety and Homeland Security Headlines

Recent Blog Posts

Issues and Initiatives

Wireless Resiliency Cooperative Framework

In 2016 the Federal Communications Commission adopted an Order expressing its support for a voluntary industry commitment to promote resilient wireless communications and situational awareness during disasters.  The Wireless Resiliency Cooperative Framework sets out an approach for enhancing coordination during an emergency.

Learn more.

EAS Test Reporting System (ETRS)

The ETRS is a system in which EAS Participants must file identifying information, day of test data, and post-test data related to a nationwide test.  ETRS provides several new features that ease the data-entry burden on EAS Participants, encourage timely filings, and minimize input errors.  The ETRS also offers new data fields that are responsive to stakeholder comments.


The Communications Security, Reliability and Interoperability Council's (CSRIC) mission is to provide recommendations to the FCC to ensure, among other things, optimal security and reliability of communications systems, including telecommunications, media, and public safety.

Technology Transitions & Backup Power

As technology changes, consumers increasingly need backup power to keep their home voice service operational during power outages. Learn more about the FCC’s rules to protect consumers during the technology transition. 

Technology Transitions Impact Guide for State, Local, Tribal and Territorial Authorities and Public Safety Entities

Task Force On Optimal PSAP Architecture

The Task Force on Optimal Public Safety Answering Point Architecture (TFOPA) was directed to study and report findings and recommendations on structure and architecture in order to determine whether additional consolidation of PSAP infrastructure and architecture improvements would promote greater efficiency of operations, safety of life.