VoIP and 911 Service
December 31, 2014 (Updated)
Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any...
FAQ on Proposals to Expand Consumer Access to Inflight Mobile Services
May 25, 2011 (Published)
Q: What has the FCC proposed? The FCC has proposed rules that, if adopted, would give airline...
Understanding Wireless Telephone Coverage Areas
October 17, 2014 (Updated)
Background Wireless telephones work by communicating via radio waves using a system of base...
Use of TTY Devices with Digital Wireless Phones
January 5, 2015 (Reviewed)
Text telephone devices (TTYs or TDDs) are used by people with hearing or speech disabilities to...
Understanding Your Telephone Bill
February 4, 2015 (Updated)
Consumers sometimes find various charges and items on their monthly wireline or wireless...
Avoiding Bill Shock on Your Mobile Phone
December 30, 2014 (Updated)
Without automatic usage alerts, it can be hard to know when you're running up a high wireless bill...
The Open Internet
March 23, 2015 (Updated)
An Open Internet means consumers can go where they want, when they want. This principle is often...
Amber Plan (America's Missing Broadcast Emergency Response)
July 16, 2014 (Reviewed)
Background The AMBER Plan, a feature of the Emergency Alert System (EAS), aids in the rescue of...
Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based TRS
May 23, 2011 (Published)
Background Since December 31, 2008, persons with hearing and speech disabilities using Video...
Protecting Your Wireless Network
May 20, 2011 (Published)
Benefits and Risks of a Wireless Network Many consumers and small businesses use wireless (Wi-Fi)...